TRUSTED BY GROWING FIELD SERVICE BUSINESSES
Mobile App
Efficient, paperless job management
JOB SCHEDULING
Get the right people to the right job, every time
LIVE TRACKING
Track fleet and resources in
real-time
CRM
Win more work and get closer
to customers
Quotation to Invoicing
Get paid faster, control costs and boost profits
BUSINESS INTELLIGENCE
Data and reporting to help your business grow
SUPERCHARGE YOUR BUSINESS GROWTH
Job status & vehicle tracking
When your operations run on BigChange, you can track the progress of every job against your schedule as well as keep every vehicle in view with our hard-wired or plug-and-go vehicle tracking solutions.
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Custom quotes
Create and send professional, branded quotes and proposals that customers can review and accept online. Follow-up with automated emails to increase your win rate.
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Intelligent scheduling assistant
Optimise your resources by intelligently allocating teams, assets and vehicles to jobs on BigChange’s job scheduling software. Our scheduling assistant uses real-time data to account for location, traffic information, job constraints and vehicle type. As a result, you can lower the costs of scheduled and unscheduled work whilst delivering a winning customer
experience every time.
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Stock allocation
BigChange enables you to check the availability and location of parts and equipment in real-time. Once identified, you can allocate stock directly to jobs or service contracts so your field-based teams are never waiting for equipment to arrive.
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Customer portal
Give your customers more control with a user-friendly, online portal that makes it easy for them to request, book and manage their appointments at their convenience. Plus, track job progress live and download job cards and invoices when work is complete.
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SERVICE REMINDERS
Drive customer loyalty with automatic service reminders. Fully branded reminders
are sent by email or text message at just the right moment before a service,
inspection or maintenance item is due. Your team also get alerts to contact
customers to secure repeat bookings. Helping drive your sales forward.
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Mobile tablets
You can run BigChange on any Android or iOS mobile device, including smartphones and tablets. This means you can use hardware you already own. Or, if needed, choose our state-of-the-art tablets which come packaged with tough rugged cases, a data-only SIM, a 0.5GB data allowance, Co-Pilot HGV navigation, warranty and remote technical support.
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Accounting integrations
It’s easy to connect BigChange to Sage or Xero so your team only ever has to enter financial data once. If you use QuickBooks or other accounting software, BigChange offers a download facility so you can easily upload and match transactions.
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Instant invoicing
See your cash flow transformed with our field service invoicing software, which enables your field-based teams to invoice jobs immediately. Proof of service or delivery captured via e-signature on the BigChange Mobile App means no more waiting for paper forms to be returned to the office.
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JOBCARDS AND CERTIFICATES
BigChange automatically generates job cards and certificates ready to share with customers by email. Easily customise what needs to be included and add your business’ branding and logo. BigChange also offers a custom design service for more sophisticated or bespoke designs.
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GROWING STRONGER WITH BIGCHANGE
£1M
BOOST TO BUSINESS GROWTH
EuroTech Environmental
“BigChange has made our business more efficient, increased productivity and helped us win more work thanks to the enhanced service we now offer customers.”
20%
INCREASE IN WORKFORCE PRODUCTIVITY
A&S Contractors
“BigChange has allowed us to streamline our operations. Technicians are self-sufficient, there are fewer wasted hours and productivity is already up by 20%.”
25%
INCREASE IN CUSTOMER SERVICE RATING
Heatforce
“BigChange has transformed how we work; with everything in one place and live information at our fingertips we’re more responsive and have increased contract win-rates.”
SOLUTIONS DESIGNED FOR YOUR BUSINESS
BUILDING MAINTENANCE &
FACILITIES MANAGEMENT
Get real time visibility of your field engineers to increase productivity and grow the capacity of your building maintenance business to win more work.
PLUMBING &
HEATING
Streamline how you manage jobs to reduce admin, control costs and increase profitability as your plumbing and heating business grows.
ELECTRICAL
CONTRACTING
Manage scheduled and urgent jobs more effectively and boost the cashflow of your electrical contracting business with instant invoicing.
FIRE &
SECURITY
Simplify compliance by digitally storing certifications and other records in a single, secure and easy to access system.
EXPLORE SOLUTIONS FOR YOUR SECTOR
THE REVIEWS SPEAK FOR THEMSELVES
BigChange is loved by facilities management, building maintenance, plumbing, electrical and other field service businesses across the UK.
BOOK A ONE-TO-ONE DEMO TODAY
See how your business could grow stronger when it runs on BigChange
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